Bridport Arts Newsletter

Your Visit / COVID-19 FAQ’s

Welcome to Bridport Arts Centre – we have missed you!

We’ve done all we can to make sure you, your family and friends – as well as our staff and volunteers – can enjoy a visit to Bridport Arts Centre as safely as possible.  We’ve put extra measures in place so that everything is clean and safe for you and for our staff team.

We have been ‘See It Safely’ approved

We have been granted the use of Society Of London Theatre & UK Theatre’s ‘See It Safely‘ mark. The mark certifies that we are complying with the latest Government and industry COVID-19 guidelines, to ensure the safety of our staff and audiences. You can find out more here [LINK TO YOUR INFORMATION] about the measures we [OR say ‘theatres’ and link to Official London Theatre here: https://officiallondontheatre.com/see-it-safely/] have been putting in place ready for your visit, and what you will need to know beforehand.

Your Visit / COVID-19 FAQ's 2

BOOKINGS

Booking online at www.bridport-arts.com and by phone/in person through Bridport Tourist Information Centre: bridportandwestbay.co.uk is encouraged, making your visit to Bridport Arts Centre as contactless as possible.

For anyone wishing to book tickets in person, we are now selling our events through:

Bridport Tourist Information:  (01308 424901)

*OPEN ALL YEAR:
April to October:
Monday to Friday, 9am – 5pm, Saturday 10am – 3pm

November to March:
Monday to Saturday, 10am – 3pm

n.b.  * Dates and times are provisional and may be subject to change.

We are currently not selling tickets ‘on the door, so please book in advance to avoid disappointment.
n.b. We will not be accepting latecomers.

Tickets can be accessed from your email account – from your booking confirmation email (pdf) to show on your smartphone, through print at home tickets, or as a physical ticket that will be posted to you. All options contain a barcode. The barcode on your ticket will be scanned before you go into the auditorium.

PERSONAL INFORMATION                                                                                                     

We may need to share your information with the NHS Test and Trace service if someone who has tested positive for COVID-19 lists Bridport Arts Centre.

We aim to be clear when we collect your personal information, and we will not do anything with your data that you wouldn’t reasonably expect. We will always tell you what we will do with your personal data and we respect your right to opt out of communications or the processing of your data at any time.

Read our privacy notice to find out how your information is shared and stored. Please note that your contact details will still be collected when you book your ticket so that we can provide important safety information about your visit.

UPDATED SEATING PLANS

Our booking system has been updated to allow you to sit next to your friends and family while ensuring a safe distance between customers and this will be done at the time tickets are purchased. Current social distancing  measures mean that the number of seats available for each show is limited, and sold in ‘bubbles’ of either 1 person or 2 people with 1mt distancing in place.  Although we currently accommodate singles and pairs, please contact Bridport Arts Centre for options of bubble sizes and we can be as flexible as is possible, up to current Government regulations.

If customers choose to leave the auditorium during a show, our reduced capacity and allocated seating system will mean passing other groups in the same row outside of their group should be minimal, and therefore extremely low risk.

When exiting the venue post-show, audience members will be directed to their nearest exit and released in small groups by our stewards.

ADDITIONAL CLEANING

Our already high cleaning standards has been enhanced by a new cleaning protocol that covers all areas of the building. We will be disinfecting all areas of the building at regular intervals throughout the day and evening to help keep you safe. Read our Hygiene and Cleaning factsheet.

The toilets at Bridport Arts Centre will be cleaned frequently and the frequency of checks will be increased. We will be working together with our customers to ensure that toilets are clean and safe at all times. Please be aware that until early 2021 we we not be building intervals into our events. Toilets will be accessible during events and social distancing measures for visits will be facilitated by the Duty Manager.

HAND WASHING

All customer toilets are stocked with hand soap. Stringent hand washing guidelines are also in place for all employees, to supplement our current personal hygiene policy.

HAND SANITISERS

Clean hands are safer hands.  Please wash your hands and use our santisers. Hand sanitiser stations are provided throughout the building for customers and employees.

TRAINING & PPE

All our team have received training so that they are able to confidently work with our new protocols, to look after themselves and you, our customers. PPE is provided to employees where the risk assessment has deemed it necessary. Our team are on hand to offer assistance to customers.

DOORS (Theatre audience access time)

Doors will open 30 minutes before a performance and will remain open until the start. We have made sure your seat is socially distanced. If you have any concerns please let a member of staff know.

FACE COVERINGS

Thank you for wearing a face covering to protect yourself and those around you. All customers are required to wear a face covering during their visit, although you are able to remove this if eating or drinking. Our team will be on hand to remind customers about this.

The following groups are exempt and won’t need to wear face coverings:

  • Children under 11
  • People unable to wear face coverings because of an illness or a physical or learning disability
  • Carers/ companions providing assistance to someone who relies on lip reading to communicate
  • People who feel that wearing a face covering would cause them severe distress
  • We recommend customers who are exempt please let the member of staff serving them know.

Please download our one page FAQ visitor sheet here Vistor sheet Covid-19 guidelines-converted

SOCIAL DISTANCING

A little space goes a long way so please stay safe and keep your distance from anyone outside your bubble. Physically distanced seating has been set up so that you and those in your booking are seated apart from others in our performance spaces. In the foyers and other public areas please wear a face covering and maintain social distancing at all times.

Signs, and our team, will clearly guide you through the venue.  We hope to see you very soon!

FOOD AND DRINK

There is currently no Bar or Restaurant provision at Bridport Arts Centre, although we are looking into a pre-ordhttps://www.bridport-arts.com/wp-admin/post.php?post=10497&action=edit#er provision for drinks and will update this website as soon as possible.

Your Visit / COVID-19 FAQ's 1

 

 

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