How to book
To book online you will need an account with us.
Click on My Account in the menu bar.
If this is your first time booking online you will need to create an account – click on Register Now and fill in the requested details.
Once you have an account you can log in easily from the My Account page using your email address and password at any time.
From the My Account page, you can also edit your personal details and your communication preferences at any time.
If you already have an account with us you can login from the My Account page using your email and password.
Making a booking
Once you are logged in, navigate to the event you want to book for via the What’s On pages and follow the prompts to select your tickets.
Types of Tickets & pricing
We offer a number of different ticket options to try to make visiting Bridport Arts Centre as affordable as possible.
We offer concession tickets to those in receipt of disability benefits, Job Seekers Allowance or Income Support. Proof if eligibility may be requested.
Wherever you see this symbol (opposite) it means a 10% members discount is available for that event for Front Row and Spotlight members. This will be automatically applied at the checkout. Find out more about membership here.
This is our free to join youth membership scheme for 14-25 year olds. Find out more here.
A limited number of tickets available for just £3 to people in receipt of benefits.
These will be issued on a first come first served basis.
Once you have booked
You will be sent an email confirming your booking once your payment has gone through.
If you have asked to collect your tickets from the box office, you will need your booking reference number or the name the tickets were booked under when you come to collect.
If you have requested that your tickets be posted you will receive these in the next couple of days.
From 1 September 2018, Bridport Arts Centre will be re-introducing a booking fee to purchases. The fee will be £1.50 on a transaction: this is being introduced as a way of maintaining enough income for the venue. Members of the venue are exempt from the Booking Fee.
We are happy to reserve tickets but any reservations will only be held for 1 week, after this they will be deleted from the system.
As with all sites that provide online sales, you will need to accept Cookies (little bits of data that help us to track your order) to be able to book. If an alert about Cookies comes up, you will need to change the settings in the ‘Preferences’ menu of your browser to ‘Accept Cookies’. You then need to ‘Refresh’ the page. You will only need to do this once.
You can also go to the event page(s) first and select your seats. Once you go to the Checkout you will be prompted to log in to your account.
What if I have an account but have forgotten my password?
As long as you have access to the email address linked to your account, we can send you a new password. On the My Account page, click the option to reset your password and we will send you a link.
Can I book for more than one event?
Yes, you can book for as many events as you like at one time. Your selections will be kept in your ‘basket’ until you go to the checkout and pay.
Will I pay the booking fee on each ticket I buy?
No. The booking fee is per transaction, not per ticket. We charge a booking fee to cover our administrative costs.
What if I change my mind half way through?
You can review your ‘basket’ and make changes to your selection at any point before you pay.
Can I reserve tickets online?
No, tickets cannot be reserved online, only over the phone or in person.
How long will my ticket selection be held for?
If you have selected some tickets, they will be held in your basket for 30mins.(NB. Your browser may time you out of your session before that.)
How do I log out?
You can log out from the My Account page or just by closing the browser window.